At E-mmerX, we are Africa’s leading company in creating and crafting experiences that go beyond conventional boundaries, opening up new possibilities for industries and individuals to explore, learn, and interact in ways previously unimaginable.
We are your bridge between the physical and virtual world, elevating reality itself to new heights. Our passion lies in pushing the limits of what is possible, blending innovation with design to create extraordinary contents.
We are recruiting to fill the position below:
Job Title: Junior Client Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
As a Junior Client Service Representative, you’ll work under direct supervision, supporting senior team members in performing reviews of daily service and transaction work and participate in the execution of client account conversions, reporting and analysis.
You will serve as a primary contact for clients (internal and external) and provide timely and accurate completion of all client deliverables and inquiries with support of more senior colleagues.
To be successful, you’ll need to be customer oriented, well organized, team oriented and eager to learn.
Responsibilities
Some of your key responsibilities include:
Participating in execution of client account conversions
Providing timely and accurate completion of client deliverables and inquiries
Direct contact with clients (external and internal)
Supporting senior team members in performing reviews of daily service and transaction work
Reporting and data analysis
Qualifications
Minimum OND degree, and/or equivalent work experience
Prior work experience in a client servicing role would be an asset
Ability to effectively prioritize and resolve client needs
Excellent communication skills
Ability to build and maintain internal and external client relationships
Desire to grow through development opportunities
Good knowledge of MS Office tools.
Salary
N140,000 Monthly.
Application Closing Date
25th January, 2025.
Method of Application
Interested and qualified candidates should send their application with attached resume to: career@e-mmerx.com using “Junior Client Service Representative” as the subject of the mail.
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