We are a leading multi-national company with interest in Telecommunications. We are dedicated to fostering a culture of continuous learning, training and development of budding talents.
We desire to engage smart, intelligent talented and self-motivated individuals to fill the position below:
Job Title: Information System Management Trainee
Location: Nigeria
Key Responsibilities
Manage customer expectations regarding issue resolution timelines
Ensure users receive timely and effective support.
Log incidents and service requets and maintain relevant records.
Escalate complex or unresolved incidents.
Respond to incoming service desk tickets, logging issues accurately and efficiently within the ticketing system.
Assist in the development, implementation and maintenance of information systems to support business operations.
Qualifications, Experience and Skills
1st Class or Minimum of Second Class Upper in Computer Science, Software Engineering, Information System or related discipline.
Must have completed NYSC.
Industry ITILv4 Certification is an added advantage.
Previous internship experience in marketing or telecom is an added advantage.
Strong analytical skills and ability to interpret data and reports.
Proficiency in Microsoft office and familiarity with IT project management tools
Excellent verbal and written communication skills.
Application Closing Date
27th March, 2025.
How to Apply
Interested and qualified candidates should send their Resume, possibly with a scanned passport photograph to: technicalmt2025@gmail.com using the Job Title as the subject of the mail.
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